itCampus provides industry-leading communication solutions now also about its own SaS platform. Who the ‘on demand’ – range uses, benefits equal fivefold! It is the round one Los package for all communication-intensive companies: now the ELSBETH product family via a SaS platform provides itCampus Central ICT solutions. Thus, market-leading technologies of call and contact center industry are on demand”available so according to individual requirements. The special from a customer perspective: Using low cost is achieved from the start off maximum mobility, flexibility and performance in customer communication! From 9 to 11 February 2010 the new distribution model is presented the broad audience to this year’s CallCenterWorld in Berlin. ELSBETH software works as a service: itCampus servers are solutions such as the ELSBETH PredicitiveDialer, the campaign management system ELSBETH PowerContact or the voice logger ELSBETH Voice & data recorder provided centrally and are usable via the Internet or the telephone. Access to the ICT platform and use the deposited software is possible via Internet link and individual access data. Separate access, project managers and administrators can also easily create campaigns, manage, and monitor. The establishment of such customer access is carried out within 72 hours and is free of charge. The monthly deployment of the software and required storage capacity is free of charge for up to 30 users users pay only the actual use that minutenbasiert or via monthly flat rate will be charged. With ELSBETH software as a service enjoy the same five-fold: 0% risk: no expensive initial investment, no long-term binding to certain technologies, optimum availability and maximum reliability of on demand – services 100% flexible: quick actions or reactions to current market developments, international operational capability by the multilingualism of ELSBETH SaS enable optimal adaptation of the scope of use to the actual customer needs, short makeready times 100% liquidity: purchase of software or expensive hardware (such as servers) is unnecessary, so no license or maintenance fees, no monthly fixed costs or minimum decreases are just 100%: a transparent price for everything (including the entire IT infrastructure) no hidden costs, selectable tariff (Flex or flat rate) 100% safe: compliance with strict rules of data protection and data security, electronic and physical access control, no unauthorised access to the data, daily data backup, delete all address data after a campaign high resiliency by GEO-redundant systems and 24/7 monitoring advantages on views: ELSBETH products are on demand, so available as needed; This eliminates costly investments in new technology! Short-term load peaks that exceed the capacities of the company, can be intercepted with ELSBETH SaS quickly and easily! A simple pricing allows optimal flexibility and liquidity: will be paid only if is on the phone! ELSBETH proven technology ensures maximum efficiency, data security and compliance. Tobias Waggoner, head of ELSBETH SaS: Already in the first weeks of 15 customers for the use of our SaS platform have including several companies from the top decided, 10 of the industry. We already approaching us the brand of a million minutes of use per month. This success shows that our SaS platform in the handling as well as in their performance range for some time is virtually unrivalled.”itCampus to CallCenterWorld 2010: 9th-11th February 2010, Estrel Convention Center Berlin, Hall 5, booth B1 itCampus: itCampus is an innovative software developer with international connections to science and research. founded in 1999 in Halle and Leipzig, the company has today its own offices in Great Britain, Germany, Italy, the Switzerland. itCampus offers its customers Europe-wide communications solutions, consulting and individual solutions in the areas of software development and software ergonomics. The intelligent telecommunications solutions named ELSBETH are among the core business. They are employed in call and contact centers and communications-intensive enterprises. Since April 1, 2009, the software AG as a majority shareholder of itCampus is involved. Software AG is the world’s largest independent provider of business infrastructure software. contact: itCampus Software – und Systemhaus GmbH ELSBETH software as a service Tobias Waggoner Tel.