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Tag: last-minute

Hurricane Irene

Thus FACUA, has reminded once companies such as Iberia and Air France suspended flights because of Hurricane Irene. Those affected are entitled to assistance, to receive the full amount of their tickets, in addition to food or accommodation expenses. Air carriers must provide assistance, in addition to refund tickets if cancellations of flights, it has reminded this Saturday FACUA following the decision of some companies to suspend travel to EE UU by Hurricane Irene. Consumer organization explains that those affected are entitled to the full amount paid, including supplements, surcharges and fees if already not want them flying, in addition to expenditure on food, drink and accommodation if needed. In a statement, FACUA instructs travelers interested that they claim the companies refund of the full price of their tickets, and that, in case of which refuse, they denounce irregularities before the State Agency for air safety (AESA) of the Ministry of development. If the affected they have to wait return to EE UU flights or were on a connecting flight, the Association warns that you are entitled to receive food, drink and accommodation if needed during the wait. Although the companies they have not informed of this right, advised to retain invoices or receipts of purchase food and beverages, as well as the hotels where booked to claim its amount. If banknotes were not recruited separately, but within tourist packages with travel, claims can be studied directly with these. To treat of cancellations by force majeure, users may not require the payment of the ompensaciones between 125 and 600 euros c laying down Community rules, indicates. Source of the news: airlines should refund the tickets on the cancellation of flights

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