Why executives are contagious and what role mirror neurons play in whether outdoors or indoors in the company: executives are under constant observation. Therefore it is valid to ask after each performance: how was I? Because the behavior of the upper reproduced in particular by doing. Demonstration works better than prescribe. Tellingly, it’s also model and not preface. As above so below, as inside as outside as a domino effect the mood within the company from top to bottom is spreading. Employees depend on the good or bad mood of their superiors.
For this reason every morning observed new, like Chief today it is. His voice, his gestures, his facial expressions: Everything is interpreted. Any word yet so easily said then receives weight. He is in a good mood, then the employees know: today is a good day. So, the mood of the leaders are immediately reflected on the performance of employees and then rushing to the customers over.
Let’s take an example: in a hotel to a Held a banquet for 120 people. The staff will have the task to cover 15 tables festive. When they are finished, the Hotel Manager is added and inspected the location. At each table, she will find something to criticize. With rolling eyes, with strafendem views and harsh words, she puts a few dishes here, plucks the flowers there and new folds napkins. The silver shines not, as it should, the glasses are not good enough polished and candles are also missing. How many times have I told you \”, she scolds and: everything I must take care of myself.\” Sheepishly creeping staff around the tables. Already the first guests arrive. What probably will happen to where? If everything goes smoothly? Whether there is tip? Whether the guest another time come again? Or recommend this hotel? The same situation, a different boss.